The Shutter Experts

GENERAL INFO

ORDERING PROCEDURES
All orders must be presented on an appropriate order form. Indian River order forms and measure sheets are available at no charge. All orders must be received in writing either by FAX: (772) 220-0477 or by Mail:

Indian River Shutter Company
3120 SW 42nd Avenue
Palm City, FL 34990

All placed orders must include:(missing information may delay your order).

    1. a completed order form
    2. accompanying measure sheets
    3. paint or stain match (if custom color)
    4. a 50% deposit

Changes to existing orders will be evaluated and processed. Additional charges may be assessed based on the stage of production and the changes required. Due to the cus­tom nature of shutters, cut orders are non-cancelable.

ORDER CONFIRMATION
A confirmation of your order should be received (either by mail or fax) within three working days. It is the dealer's responsibility to review the confirmation for accuracy. Please notify customer service immediately if any discrepancies are found.

PAYMENT TERMS
Credit terms are available to customers with established business history. However, initial orders may have to be paid COD until credit checks are completed. All factory installed shutters must be paid for upon satisfactory installation. All shipped orders will be sent FOB Palm City, at customer's expense.

PRODUCT SAMPLES & DISPLAYS
Sample (carry out) shutter kits are available for each product line. Please contact your sales representative for pricing information. Showroom displays are available on a per quote basis.

SPECIAL NOTE
Indian River Shutter Company takes great pride in the production of our quality shut­ter line. It is our goal to continually improve our service levels while providing the easiest shutter program in the industry.